A friend started a GoFundMe account to raise money for St. Jude Children's hospital. I...

GetHuman-llhssrs's customer service issue with Gofundme.com from January 2019

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The issue in GetHuman-llhssrs's own words
A friend started a GoFundMe account to raise money for St. Jude Children's hospital. I clicked on donate and when I did dollars amounts showed up starting at $**.** and up. I wanted to donate a lesser amount and when I tapped on a spot to see if a I could it came up that I donated $**.**. I never approved this amount to be taken from my credit card. The information must have been saved from the last time I donated and was used. I can't afford this amount and would like it to be refunded to me. My name is Susan Shirley, and the person that started up the account was Raenel Jackson on December **, **** at *:**pm. Your consideration in this matter is much needed as I can't afford this donation I live on social Security. Thank you Susan Shirley
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Gofundme.com

Customer service issue
Reported by GetHuman-llhssrs
Jan 14th, 2019 - a mon ago
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Timeline
GetHuman-llhssrs started working on this issue
Jan 14th 8:12pm
GetHuman-llhssrs shared this issue with others over email
Jan 14th 8:19pm