On May **th, **** I donated $**** to Collin Warl @ Gemstone Planetary Lingams (via GoFu...

GetHuman-nikzace's customer service issue with Gofundme.com from December 2018

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The issue in GetHuman-nikzace's own words
On May **th, **** I donated $**** to Collin Warl @ Gemstone Planetary Lingams (via GoFundme)**https:**www.screencast.com*t*uw**Ybs*hhv**----*Your statement will show this payment as:* *WPY*GEMSTONE PLANETARY LI* *May **, ***** *Dear Nicholas Zace,* *Thank you for your generous donation to:*Gemstone Planetary Lingams* *Your payment will be received by:*Colin Earl* *The amount of your donation is:*$*,***.****-----**I didn't know the campaign organizer in person prior to the donation. Also, they failed to respond to my every message, did not send any Gemstone Planetary Lingams as per the campaign description @ the $**** donation level, and they didn't respond to GoFundMe customer support either (when your support team tried to touch base with them on my behalf) I did ask for my money back at the time, and neither GoFundMe, nor my bank said I qualified for the refund. I think the campaign was fraudulent, that's why I asked for my money back, and seeing that on your website you offer that kind of protection to donors, but did not apply it to me, I'm here to open the case again.
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Customer service issue
Reported by GetHuman-nikzace
Dec 4th, 2018 - a mon ago
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GetHuman-nikzace started working on this issue
Dec 4th, 2018 4:52pm