I added a beneficiary and he has been trying to withdraw the funds with no luck. He sai...

GetHuman-kelly_sc's customer service issue with Gofundme.com from November 2018

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The issue in GetHuman-kelly_sc's own words
I added a beneficiary and he has been trying to withdraw the funds with no luck. He said:** Kelly-**I don't what else to do...I verified all my info was correct, acct *, Routing *, Address, Name etc...**It asked me to upload statements to prove it was my account and submit. When I do that it says "Our payment processor is reviewing your documents this may take a few minutes, please be patient" and a wheel jus spins on the website. I have tried it twice and the wheel has now been spinning to almost * hours. I have tried to find a number I could call to no avail. Hate to put you in the middle but I don't know what else to do.*Thanks, *Chris**How do we get these funds to him please??
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Customer service issue
Reported by GetHuman-kelly_sc
Nov 29th, 2018 - 6 mons ago
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