I added a beneficiary and he has been trying to withdraw the funds with no luck. He sai...

GetHuman-kelly_sc's customer service issue with Gofundme.com from November 2018

11 views
 | 
7111 similar
 | 
0 following
Help with my Gofundme.com issue
First: share to improve GetHuman-kelly_sc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kelly_sc's next move: try the Gofundme.com help center again.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kelly_sc will want to follow the link below to head to their help center. We will check on GetHuman-kelly_sc later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-kelly_sc may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-kelly_sc's own words
I added a beneficiary and he has been trying to withdraw the funds with no luck. He said:** Kelly-**I don't what else to do...I verified all my info was correct, acct *, Routing *, Address, Name etc...**It asked me to upload statements to prove it was my account and submit. When I do that it says "Our payment processor is reviewing your documents this may take a few minutes, please be patient" and a wheel jus spins on the website. I have tried it twice and the wheel has now been spinning to almost * hours. I have tried to find a number I could call to no avail. Hate to put you in the middle but I don't know what else to do.*Thanks, *Chris**How do we get these funds to him please??
GetHuman-kelly_sc did not yet indicate what Gofundme.com should do to make this right.
I have an issue with Gofundme.com too
How GetHuman-kelly_sc fixed the problem
We are waiting for GetHuman-kelly_sc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gofundme.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Gofundme.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kelly_sc fixes it.
This email address isn't valid

Gofundme.com

Customer service issue
Reported by GetHuman-kelly_sc
Nov 29th, 2018 - 6 mons ago
I have an issue with Gofundme.com too
Not resolved
Seen by 11 customers so far
Similar issue to 7111 others
0 customers following this
Follow this issue to see how it gets fixed