I want to cap a project and automatically refund donations in excess of the cao - I was...

GetHuman-mjtaryan's customer service issue with Gofundme.com from November 2018

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The issue in GetHuman-mjtaryan's own words
I was trying to get specific information to aid designing*writing my project. ... I want to cap a project and automatically refund donations in excess of the cao
This was particularly frustrating because GoFundMe.com does not provide any way to get direct help in a timely manner. Thus, rhe fees they charge are fraudulently obtained.
I want them to contact me at my email address as a start to a conversation that will answer my specifuc question(s).?
I'm new and expected real*true customer service and not just canned answers to canned questions.
Don't know whay else to try.
I have an issue with Gofundme.com too
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Customer service issue
Reported by GetHuman-mjtaryan
Nov 28th, 2018 - 9 mons ago
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GetHuman-mjtaryan started working on this issue
Nov 28th, 2018 9:11pm
GetHuman-mjtaryan indicated the issue is not fixed yet.
Nov 28th, 2018 9:14pm