I had an account set up for my mom when she was sick, her friend donated and I forgot t...

GetHuman-jvzabi's customer service issue with Gofundme.com from November 2018

7003 similar
0 following
Help with my Gofundme.com issue
First: share to improve GetHuman-jvzabi's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jvzabi's next move: go to the Gofundme.com help center.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jvzabi will want to follow the link below to head to their help center. We will check on GetHuman-jvzabi later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-jvzabi may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-jvzabi's own words
I had an account set up for my mom when she was sick, her friend donated and I forgot to attach my bank before I closed it. I keep getting emails stating to attach the bank account to get the money. It’s $*** still in there. Every time I click on the link in the email it won’t let me log in. I don’t remember my password so I tried to reset the password and I didn’t get anything in my email to reset it. So tried setting up an account through my Facebook and it’s not working that way either. Someone please help me.
GetHuman-jvzabi did not yet indicate what Gofundme.com should do to make this right.
I have an issue with Gofundme.com too
How GetHuman-jvzabi fixed the problem
We are waiting for GetHuman-jvzabi to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gofundme.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Gofundme.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jvzabi fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jvzabi
Nov 27th, 2018 - 9 mons ago
I have an issue with Gofundme.com too
Not resolved
Seen by 3 customers so far
Similar issue to 7003 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jvzabi started working on this issue
Nov 27th, 2018 1:14am