GoFundMe Customer FAQ

We're sorry, but as an assistant, we don't handle transactions or refunds associated with GoFundMe directly. It's necessary to contact GoFundMe's customer support through their official website for any refund requests or transaction concerns. They have a dedicated team ready to assist with issues like this. Please be aware that any tips you give are voluntary and are used to help keep the GoFundMe platform running. It's always important to review all details before finalizing a donation.

To issue a refund for a donation on GoFundMe, visit "Your Donations" under your account settings. Find the donation you want to refund and click the three verticle dots to the right of the donation and select "Refund Donation". You'll be asked to confirm this decision. Refunds may take 5-7 business days to process. Remember, issuing refunds can no longer be undone and these transactions are not available to re-donate until the refund has cleared the bank.

As an assistant, we don't have direct access to specific GoFundMe account details. However, typically, before funds can be transferred from your GoFundMe account, you must complete several steps such as setting up withdrawals, entering your personal information, and verifying your email and phone number. Keep in mind that it may also take a few business days for the bank to process the transfer after it has been initiated. For your specific account status, it's best to log into your GoFundMe account and check your account dashboard or withdrawal settings.

To change your debit card account number on your GoFundMe account, log into your account and navigate to "My Account." From there, select the "Withdraw" option. Proceed to click "View withdrawal overview." Here, you'll see "Withdrawal Settings," where you can edit the bank information. Remember to save changes before you exit. Please ensure that all the details you provide are accurate to prevent any issues with withdrawals.

There could be several reasons why you're unable to withdraw money from GoFundMe. It may be due to verification issues, like not confirming your email or banking information. Alternatively, GoFundMe may require additional documentation for the campaign. Please note that withdrawals can also be held or delayed due to security concerns or potential fraudulent activity. It's best to check your GoFundMe account for any notifications or prompts and follow the instructions accordingly to resolve any issues. If these issues persist, GoFundMe's Customer Happiness team will be able to assist you to successfully process the withdrawal.