Hello, **I really need your help because it's becoming stressful. **I have set my withd...

GetHuman-ngalines's customer service issue with Gofundme.com from August 2018

Help with my Gofundme.com issue
The issue in GetHuman-ngalines's own words
Hello, **I really need your help because it's becoming stressful. **I have set my withdrawal already and it confirmed me that it had been done. Though I receive and email saying that I have to upload documents and when I click it sends me right back to GoFundme instead of WePay. **Now, I have opened a WePay account connected with my GoFundme and it's telling me that once I have done a withdrawal, it will show that it's processing at least but no result. **Now they will soon refund to the donors. I am completely out of control. **I really would like GodFundme to better their support by putting costumer service with human beings because this problem could have solved a long time ago. **Thank you for your time.

GetHuman-ngalines did not yet indicate what Gofundme.com should do to make this right.

How GetHuman-ngalines fixed the problem
I have received an email about sending him my government issued ID (a picture) attached to the reply so that he can put it in the transcript.
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Gofundme.com

Customer service issue
Reported by GetHuman-ngalines
Aug 25th, 2018 - 3 years ago
Fixed
GetHuman-ngalines shared how to fix
Seen by 5 customers so far
Similar issue to 4953 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman-ngalines started working on this issue
Aug 25th, 2018 3:58pm
GetHuman-ngalines indicated the issue is not fixed yet.
Aug 25th, 2018 3:59pm
GetHuman-ngalines confirmed the issue is fixed. Hooray!
Aug 25th, 2018 10:16pm

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