I donated $*,***.** in January of ****. Angela (campaign organizer) told Staci (Cadien...

GetHuman-scmof's customer service issue with Gofundme.com from July 2018

27 views | 3064 similar | 0 following
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Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-scmof will need to dig through the advice provided by Gofundme.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-scmof can let us know if they help or not.
The issue in GetHuman-scmof's own words
I donated $*,***.** in January of ****. Angela (campaign organizer) told Staci (Cadien’s Mom) that the monies were placed into a jar at Lakeside Market (where Staci worked) March of ****. The Hughes family never received the monies that I donated. Apparently the campaign organizer, used these funds for her Own benefit !! I reported this fraud to y’all and was glad to see the page was taken down therefore no one else will be taken advantage of as I was. I understand you can’t refund the full $*,***.** - I would like to request a refund of at least $*,***.** of my $*,***.** so that I can personally give it to the Hughes family as they still have a long road ahead of them regarding their child’s health. Thank you, Suzette Murphy * I have tried for several days to request this refund, your refund request page isn’t working properly as doesn't send request. Name of campaign was parents of Caiden Hughes. *Please help me, so that I may help the Hughes *Suzette

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Gofundme.com

Customer service issue
Reported by GetHuman-scmof
Jul 10th, 2018 - 5 years ago
Fixed
Seen by 27 customers so far
Similar issue to 3064 others
0 customers following this
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Timeline

GetHuman-scmof started working on this issue
Jul 10th, 2018 7:38pm
GetHuman-scmof indicated the issue is not fixed yet.
Jul 10th, 2018 7:43pm

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