I keep getting the same response after i comply with your request for info. Do you igno...

GetHuman846105's customer service issue with Gofundme.com from July 2018

Help with my Gofundme.com issue
The issue in GetHuman846105's own words
I keep getting the same response after i comply with your request for info. Do you ignore what I have sent you.**"We were unable to verify your identity with the information you provided. To continue setup of your WePay account, you will need to provide us with more information. Please click here to upload scans or images of documents that are required to prove your identity.*Please complete this step within * days, or your WePay account will be disabled and WePay may refund all payments to your payers."
GetHuman846105 did not yet indicate what Gofundme.com should do to make this right.
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Persistence
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Gofundme.com

Customer service issue
Reported by GetHuman846105
Jul 3rd, 2018 - a yr ago
I have an issue with Gofundme.com too
Fixed
Seen by 5 customers so far
Similar issue to 2698 others
0 customers following this
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Timeline
GetHuman846105 started working on this issue
Jul 3rd, 2018 4:03pm
GetHuman846105 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:10pm
GetHuman846105 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:12pm
GetHuman846105 indicated the issue is not fixed yet.
Jul 4th, 2018 5:09pm
GetHuman846105 confirmed the issue is fixed. Hooray!
Jul 6th, 2018 5:51pm