Hello,*My name is Gayna Samuel and there has better a big mistake made. I donated...

GetHuman-alaisamu's customer service issue with Gofundme.com from June 2018

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The issue in GetHuman-alaisamu's own words
Hello,*My name is Gayna Samuel and there has better a big mistake made. I donated $***.** to Saniece Symone to help her fight cnacer however I was charged an extra $***.** as a donation tip. **I do not agree to this additional charge and only agree to a **% donation tip. Please refund to me the additional $***.** that was charged in error and without my consent. **My number is ***-***-**** and email is *****@***.com*Thank
GetHuman-alaisamu did not yet indicate what Gofundme.com should do to make this right.
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How GetHuman-alaisamu fixed the problem
I emailed them back from the original email they sent me and I received a refund email.
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Customer service issue
Reported by GetHuman-alaisamu
Jun 28th, 2018 - a yr ago
I have an issue with Gofundme.com too
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GetHuman-alaisamu shared how to fix
Seen by 5 customers so far
Similar issue to 2450 others
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Timeline
GetHuman-alaisamu started working on this issue
Jun 28th, 2018 3:17pm
GetHuman-alaisamu confirmed the issue is fixed. Hooray!
Jun 28th, 2018 10:14pm
GetHuman-alaisamu confirmed the issue is fixed. Hooray!
Jul 1st, 2018 4:56pm