When donating the Kineer Flood Relief on June **. I was confused by the "tip" portion...

GetHuman828822's customer service issue with Gofundme.com from June 2018

2441 similar
0 following
Help with my Gofundme.com issue
GetHuman828822's next move: find and follow the right step-by-step guide.
Gofundme.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman828822 will need to dig through the advice provided by Gofundme.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman828822 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Gofundme.com has better answers for you: Gofundme.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman828822's own words
When donating the Kineer Flood Relief on June **. I was confused by the "tip" portion. I intended to give $*** donation with a $* tip. After reviewing the emailed receipt from GoFundMe that these amount had been flipped with $* to donation and $*** to tip. I would like to have this money refunded to my credit card.
I want the money refunded to my credit card so that I can donate as intended.
I have contacted my credit card company.
I have an issue with Gofundme.com too
How GetHuman828822 fixed the problem
We are waiting for GetHuman828822 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Gofundme.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Gofundme.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman828822 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman828822
Jun 28th, 2018 - a yr ago
I have an issue with Gofundme.com too
Seen by 4 customers so far
Similar issue to 2441 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
GetHuman828822 started working on this issue
Jun 28th, 2018 12:14pm
GetHuman828822 confirmed the issue is fixed. Hooray!
Jun 29th, 2018 1:41pm