You guys have asked three times in a email if was taken care of and three times I emailed back No. Why do you ask If nothings being done it's bad enough losing a loved one but now I'm dealing with this mess

GetHuman748005's customer service issue with Gofundme.com from June 2018

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The issue in GetHuman748005's own words
My sister started a fund for Ricky Edwards I donated ** I went to check and it was it kept charging me **.now it charged me *** Iv got text messages from Britney she was going to refund my money.I have gave the ** to my sister. Thank you so much
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Gofundme.com

Customer service issue
Reported by GetHuman748005
Jun 4th, 2018 - 5 mons ago
I have an issue with Gofundme.com too
Fixed
Seen by 8 customers so far
Similar issue to 40 others
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Timeline
GetHuman748005 started working on this issue
Jun 4th 3:08pm
GetHuman748005 indicated the issue is not fixed yet.
Jun 5th 2:35am
GetHuman748005 indicated the issue is not fixed yet.
Jun 5th 3:36pm
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Jun 5th 8:34pm
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Jun 5th 8:40pm
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Jun 7th 10:52pm
GetHuman748005 indicated the issue is not fixed yet.
Jun 7th 10:55pm