My name is John Bettinger ** years old and I live in Allen, Tx. My ** year old son Jona...

GetHuman-johnkina's tech support issue with Gofundme.com from May 2018

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My name is John Bettinger ** years old and I live in Allen, Tx. My ** year old son Jonathan (Jono) Bettinger was diagnosed with colon cancer February **** after having a colonoscopy here in Texas. We had a very successful Gofundme entitled "Help Jono Beat Cancer" for quite a few months. We reached our goal and as Jonathan was apparently improving and doing better, due greatly to the financial help received from this wonderful GFM account, we decided to cancel, not wanting to seem greedy by asking too much from our friends and relatives. * Unfortunately a couple months later we tried to reopen a Gofundme account and were denied access for some reason. I believe we made an error on the sign up procedure. We tried again recently to open a GFM account using my son's ex-wife's laptop (Sara Holmes) but we were denied entry again. Our need is urgent and my son is not doing well and we desperately need the financial help to pay for the supplements, and therapies he is taking. It seems we have been wrongly red flagged for some reason. Is there anyway you can email me and ask questions to confirm our identities to lift your doubts of our motives for opening this second GFM page. Please fell free contact me and ask any questions you want to investigate our sincerity and identities. Thank you for your understanding and help in this situation. I will gladly send you photos or any proof you need. Thank you for your assistance. Most appreciative, John Bettinger
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Gofundme.com

tech support issue
Reported by GetHuman-johnkina
May 1st, 2018 - a yr ago
I have an issue with Gofundme.com too
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GetHuman-johnkina started working on this issue
May 1st, 2018 6:12pm
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May 1st, 2018 6:21pm
GetHuman-johnkina indicated the issue is not fixed yet.
May 4th, 2018 6:02pm
GetHuman-johnkina indicated the issue is not fixed yet.
May 5th, 2018 1:36pm