Gobank card branded with Uber for phone driver app payouts to gobank checking accoun th...

GetHuman-merrellj's customer service issue with Gobank from August 2018

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The issue in GetHuman-merrellj's own words
Gobank card branded with Uber for phone driver app payouts to gobank checking accoun then accessible through card. *Uber Driver account issue at Uber server level resulting in the destruction of single Uber employee account in system that payment is distributed to individuals.*So now Uber*gobank card is useless.*New Uber Driver login and password produced to create new Uber Driver account because they had no idea how to fix without starting over.*The option to use "Instant Pay" is avalible to all uber drivers and is not grayed out in application where Uber says we must request the card.*The request never loads and in my administrator web portal the gobank info is all blank with "option not avalible" in red.*The info there is where the uber page would pull info from *rd party Gobank.*I have no ability to call gobank because their IVR requires card number and I've thrown the useless card away.*Can't call, can't email, can't get through. *I must have the card in this new accounts payout option.**Thank you!
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Gobank

Customer service issue
Reported by GetHuman-merrellj
Aug 9th, 2018 - 7 mons ago
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GetHuman-merrellj started working on this issue
Aug 9th, 2018 12:04am