I was only able to remember the old password and have been locked out of my account. I...

GetHuman-hollhat's Recover Account issue with Gmail from April 2018

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1 following
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Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman-hollhat's own words
remember newly changed password for my email account in November **** ... I was only able to remember the old password and have been locked out of my account. I am able to verify my account through my mobile number, back-up mobile number, and alternate gmail account, but am still locked out. I am fortunately still logged into the gmail account on my phone, however, which has allowed me to monitor the account from my phone.
I am unable to fully log in, and I would love to recover this account rather than being locked out and opening a new account. I would like to access my contacts, photos, and other information on the account.
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personal gmail account
Recover Account issue
Reported by GetHuman-hollhat
Apr 22nd, 2018 - 9 mons ago
I have an issue with Gmail too
Not resolved
Seen by 11 customers so far
Similar issue to 11961 others
1 customer following this
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GetHuman-hollhat started working on this issue
Apr 22nd, 2018 1:44am