I was only able to remember the old password and have been locked out of my account. I...
GetHuman-hollhat's Recover Account issue with Gmail from April 2018
Help with my Gmail issue
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GetHuman-hollhat's next move: go to the Gmail help center.
Gmail doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hollhat will want to follow the link below to head to their help center. We will check on GetHuman-hollhat later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-hollhat may need:
Email, Phone Number, Name of Account Holder, Password, and Recovery Email
The issue in GetHuman-hollhat's own words
remember newly changed password for my email account in November **** ... I was only able to remember the old password and have been locked out of my account. I am able to verify my account through my mobile number, back-up mobile number, and alternate gmail account, but am still locked out. I am fortunately still logged into the gmail account on my phone, however, which has allowed me to monitor the account from my phone.
I am unable to fully log in, and I would love to recover this account rather than being locked out and opening a new account. I would like to access my contacts, photos, and other information on the account.
Is there any chance we can resolve the issue?
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