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Can I recover Gmail account if I lost my recovery phone?

Asked a month ago
If a user has lost access to their recovery phone for their Gmail account, they still have options for account recovery. Gmail provides various methods to regain access, even when the recovery phone is not available. The first step is to visit the Gmail sign-in page and click on the "Forgot password?" link. This will initiate a recovery process. During this process, users may be prompted to verify their identity using alternate recovery options, such as a recovery email address associated with the account. If users have added security questions or two-factor authentication with a different method, they may choose those options as well. It is important to provide as much accurate information as possible when prompted, as this can help in verifying identity. If any of the recovery options are inaccessible or if a user is unable to verify their identity using the available resources, they may need to follow additional prompts provided by Gmail to continue the recovery process. For more detailed guidance, the current web page may offer additional resources and advice.
Answered Jun 14th 2025

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