I am calling in regards to the email i received below, i spoke to a local Geek Squad te...

GetHuman4753249's customer service issue with Geek Squad from May 2020

Help with my Geek Squad issue
The issue in GetHuman4753249's own words
I am calling in regards to the email i received below, i spoke to a local Geek Squad team member locally (Boston MA) and they believe it is fraudulent...please confirm by phone or email (***-***-****)**Dear Customer ,**we at Geek Squad always give customer satisfaction foremost importance**This is to bring to your notice that your annual subscription at Geek Squad support is due and you will be charged $***.** automatically from the card registered with us.**We tried to contact you on the given number but couldn't get through.**If you want to continue with the subscription please ignore this email and in any case you want to cancel the subscription, you can directly call us on ** ***-***-**** and our customer care executive will be happy to assist you.**Kindly be accessible to the laptop*desktop so that the procedure can be completed.**Regards ,*Richard Parker Customer Relationship manager

GetHuman4753249 did not yet indicate what Geek Squad should do to make this right.

How GetHuman4753249 fixed the problem
Local "Geek tech" explained that the email was fraudulent
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Geek Squad

Customer service issue
Reported by GetHuman4753249
May 1st, 2020 - 10 months ago
Fixed
GetHuman4753249 shared how to fix
Seen by 8 customers so far
Similar issue to 801 others
0 customers following this
Items needed
Username
Password
Email address on the account
Name on the account
Address on the account

Timeline

GetHuman4753249 started working on this issue
May 1st, 2020 8:16pm
GetHuman4753249 confirmed the issue is fixed. Hooray!
May 2nd, 2020 1:04am
GetHuman4753249 confirmed the issue is fixed. Hooray!
May 2nd, 2020 1:04am

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