How long does it take to get my device repaired?

The exact duration of device repairs may vary depending on several factors. Geek Squad strives to provide timely solutions to our customers. In-store repairs are typically completed within 1-3 business days. However, complex issues or a high volume of repairs may require additional time. If your device needs to be sent out for repairs, the turnaround time might range from 5-14 days, depending on the manufacturer and type of device. For added convenience, Geek Squad offers various service options, including remote support or on-site repairs, which can reduce the waiting time. We understand the importance of speedy repairs, and our skilled technicians work diligently to resolve any issues efficiently, ensuring the prompt return of your device.