Installed * new Echomap ultra ***sv, * at helm and * at bow and networked together. Hel...

GetHuman5851852's customer service issue with Garmin from March 2021

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The issue in GetHuman5851852's own words
Installed * new Echomap ultra ***sv, * at helm and * at bow and networked together. Helm unit is connected to a GT**UHD-TM. No issues here.*Question I have is the bow unit is connected to a LVS** and black box. When I select Panoptix from the home screen the down scan image appears on screen. I see no selection to get to live scope forward view or perspective view. One note is it has just been installed and updated to v**.** and the compass has not been calibrated. It has not been on the water yet as I am trying to work any bugs before I get to the lake.*What am I missing not being able to select forword and perspective livescope mode on the unit.**Thx, Mike

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Garmin

Customer service issue
Reported by GetHuman5851852
Mar 16th, 2021 - 4 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 1167 others
0 customers following this

Timeline

GetHuman5851852 started working on this issue
Mar 16th 7:43pm
GetHuman5851852 confirmed the issue is fixed. Hooray!
Mar 16th 11:52pm
GetHuman5851852 indicated the issue is not fixed yet.
Mar 16th 11:52pm
GetHuman5851852 indicated the issue is not fixed yet.
Mar 17th 1:38am
GetHuman5851852 indicated the issue is not fixed yet.
Mar 17th 12:37pm
GetHuman5851852 indicated the issue is not fixed yet.
Mar 17th 12:37pm

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