Good afternoon!*We have *** NUVI GPS units that will not update using your CURRECT soft...

GetHuman-bruceli's customer service issue with Garmin from September 2018

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The issue in GetHuman-bruceli's own words
Good afternoon!*We have *** NUVI GPS units that will not update using your CURRECT software.*We were unable to update reliably using a PC-based setup on our network.*Switching to APPLE unit - still on the same network - worked fine..........UNTIL you sent an update to your program and it hasn't worked since.*Your help people have been polite but simply say that the inits will not update over a network.*Our network ADMIN is a highly experienced programmer and developer in the defense industry. *He says it shouldn't make a difference.*IT WORKED BEFORE YOUR LAST UPDATE!*Do we get help or do we start replacing our units with another brand?
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Garmin

Customer service issue
Reported by GetHuman-bruceli
Sep 25th, 2018 - 2 mons ago
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GetHuman-bruceli started working on this issue
Sep 25th 7:20pm