We were in NY trying to get back to Maine, When entering Maine as a destination it was...

GetHuman-bbreton's customer service issue with Garmin from August 2018

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The issue in GetHuman-bbreton's own words
We were in NY trying to get back to Maine, When entering Maine as a destination it was "not Found" , only the states in the "searching In"*area would come up. We tried searching in "Turner" and Turner, ME came up but when it was selected it was sending us south, when we should have been going east or north. We tried many different ways, but it kept us in the "searching in" provinces. How do we get to a state not in the province of the "searching in" option?
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Customer service issue
Reported by GetHuman-bbreton
Aug 25th, 2018 - 4 mons ago
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Aug 25th 2:12pm