My Garmin Edge *** has broken due to a manufacturing fault. I was on a ride and the mou...

GetHuman-bourner's customer service issue with Garmin from June 2018

Help with my Garmin issue
My Garmin Edge *** has broken due to a manufacturing fault. I was on a ride and the mounting tab on the back of the device broke in the Garmin mount and the device fell off the bike. The mounting tab on the back of the device has snapped off and is still in the mount. I have photos if that would ***ist. I would be really grateful if you could advise if you are able to repair or replace? Many thanks
I trust that Garmin will make this right and come up with a resolution that is fair.
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Garmin

Customer service issue
Reported by GetHuman-bourner
Jun 24th, 2018 - 2 mons ago
I have an issue with Garmin too
Fixed
Seen by 8 customers so far
Similar issue to 381 others
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Timeline
GetHuman-bourner started working on this issue
Jun 24th 4:00pm
GetHuman-bourner indicated the issue is not fixed yet.
Jun 25th 5:06pm
GetHuman-bourner indicated the issue is not fixed yet.
Jun 29th 10:58pm
GetHuman-bourner indicated the issue is not fixed yet.
Jun 30th 6:44am