Used Garmin vivioactive for a cycle ride today. When finished, went to upload to Strava...

GetHuman754460's customer service issue with Garmin from June 2018

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Help with my Garmin issue
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Garmin Type, Name of Account Holder, Phone Number, Email on Account, Home or Billing Address, and Warranty Number
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The issue and preferred resolution, in GetHuman754460's own words:
Used Garmin vivioactive for a cycle ride today. When finished, went to upload to Strava yet it did not work. Strava*Garmin settings have not changed since the last successful upload.**After this issue, I reset Strava connection to watch as per Garmin and still did not sync. Activity details show up perfect on Garmin but activity from today won't sync to Strava. **Note: after issue I was able to test watch with a mock "walk" and when saved, it worked and synced to Strava.**How do I get today's rides to link to Strava that show up in Garmin Connect app? **Thank you
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Garmin

Customer service issue
Reported by GetHuman754460
Jun 5th, 2018 - 2 mons ago
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Seen by 4 customers so far
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GetHuman754460 started working on this issue
Jun 5th 11:35pm