Products plugged up to update and it's searching for device but can't find it then boug...

GetHuman639354's customer service issue with Garmin from April 2018

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Help with my Garmin issue
Before contacting them, items GetHuman639354 may need:
Garmin Type, Name of Account Holder, Phone Number, Email on Account, Home or Billing Address, and Warranty Number
GetHuman639354's next move: have a Garmin rep call.
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The issue and preferred resolution, in GetHuman639354's own words:
Products plugged up to update and it's searching for device but can't find it then bought new plugs and plug did, work. so what's going on and one can't find a device to update it has my email
I trust that Garmin will make this right and come up with a resolution that is fair.
Help with my Garmin issue
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Garmin

Customer service issue
Reported by GetHuman639354
Apr 29th, 2018 - 3 mons ago
I have an issue with Garmin too
Not resolved
Seen by 3 customers so far
Similar issue to 479 others
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Timeline
GetHuman639354 started working on this issue
Apr 29th 12:45pm