Don’t ever put items on hold with GameStop!!!!

Trying to pickup item in store and they did not offer option to buy and pick up in store! ... I was attempting to purchase a PlayStation be borderland bundle at ***.** on your site and decided in order to get it quicker I would put on hold in store bc purchase in store wasn’t option. I went to the store the next day to pick it up on my lunch break and waited ** minutes at the store to be told it was no longer on sale. I was taken back bc I had never had a problem like this with a hold. I didn’t check my email until after being told this. And I can’t understand why they would not honor the price.*I have called the customer service three times eating hours without talking with anyone yet. After buying from GameStop for years I feel like I will never come back. That may not bother you but I do have other options and I’m more than willing to share my experience as well*Maybe if your site specified that prices weren’t honored on items when I was trying to buy it I would have had it shipped. *$*** difference vs possible thousands missed out on in future purchases. *I’m very disappointed in my previous favorite game store!

They have lost longtime customer!

They need to fix website to let their customers know at time of the order that prices are not honored on holds

Bought multiple systems ang games over last *** years

Tried going to store and calling their customer service and they blew me off!