Don’t ever put items on hold with GameStop!!!!

GetHuman1845881's customer service issue with GameStop from December 2018

28 views | 1531 similar | 0 following
Help with my GameStop issue
Did we steer you to the right help?
Waiting to see if GetHuman1845881 got the right customer help using our suggestion.
The issue in GetHuman1845881's own words
Trying to pickup item in store and they did not offer option to buy and pick up in store! ... I was attempting to purchase a PlayStation be borderland bundle at ***.** on your site and decided in order to get it quicker I would put on hold in store bc purchase in store wasn’t option. I went to the store the next day to pick it up on my lunch break and waited ** minutes at the store to be told it was no longer on sale. I was taken back bc I had never had a problem like this with a hold. I didn’t check my email until after being told this. And I can’t understand why they would not honor the price.*I have called the customer service three times eating hours without talking with anyone yet. After buying from GameStop for years I feel like I will never come back. That may not bother you but I do have other options and I’m more than willing to share my experience as well*Maybe if your site specified that prices weren’t honored on items when I was trying to buy it I would have had it shipped. *$*** difference vs possible thousands missed out on in future purchases. *I’m very disappointed in my previous favorite game store!
They have lost longtime customer!
They need to fix website to let their customers know at time of the order that prices are not honored on holds
Bought multiple systems ang games over last *** years
Tried going to store and calling their customer service and they blew me off!
How GetHuman1845881 fixed the problem

We are waiting for GetHuman1845881 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get GameStop's attention and get better help faster. Tap below to get started.
Having GameStop issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1845881 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1845881
Dec 28th, 2018 - 4 years ago
Seen by 28 customers so far
Similar issue to 1531 others
0 customers following this
Items needed
Order number
Name on the order
Email address on the order
Billing address


GetHuman1845881 started working on this issue
Dec 28th, 2018 2:34am
GetHuman1845881 indicated the issue is not fixed yet.
Dec 29th, 2018 6:00pm
GetHuman1845881 indicated the issue is not fixed yet.
Dec 29th, 2018 6:01pm
GetHuman1845881 indicated the issue is not fixed yet.
Dec 29th, 2018 6:05pm
GetHuman1845881 indicated the issue is not fixed yet.
Dec 29th, 2018 6:06pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians