I have had a gamestop account for years and have bought and sold consoles, games and ac...

GetHuman-colbyhay's customer service issue with GameStop from November 2018

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The issue in GetHuman-colbyhay's own words
I have had a gamestop account for years and have bought and sold consoles, games and accessories there for years.*Over the last year, in order to make extra income, I have been buying consoles off people on craigslist. What i have been doing is when they have their console listed as selling with games at a good price, i have been buying and reselling the console on craigslist for the same amount. Then taking the games and selling them to gamestop, and that is what profit i make on the transaction.*I had no idea that my account would be disabled because gamestop would think i was out there stealing games.*But I called customer service a couple of months ago, and that person said he would escalate the issue. I waited about a month or so and the last time i went in store I asked the associate if the block was still on my account. He checked and said it was gone. *The next day i went up and sold them * or * games and the transaction went through fine. *About * or * days later I went back in to sell a few more games, and the block is back on my account.*I would like to know what the problem*issue is now? I would prefer to find out before i decide to stop shopping and dealing with gamestop completely, and telling everyone i know that they should do the same
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Customer service issue
Reported by GetHuman-colbyhay
Nov 29th, 2018 - 6 mons ago
I have an issue with GameStop too
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GetHuman-colbyhay started working on this issue
Nov 29th, 2018 9:01pm