Hi this is Giovanni Cremeens, I placed an instore order on a New game (EA Sports UFC...

GetHuman1634301's customer service issue with GameStop from November 2018

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The issue in GetHuman1634301's own words
Hi this is Giovanni Cremeens, I placed an instore order on a New game (EA Sports UFC * Champions Edition). Unfortunately when i received the order it was incorrect for * reasons. *. It was a Used copy and *. It was Not Champions Edition. I then Called your customer support * on Sat. Nov. **, **** and talked with one of your representatives. He proceeded with an New order for me with correct game and said the order has been placed. He the sent me a link to my E-mail address with instructions on how to return the incorrect game i received which i took to UPS. I would like to know what is the Status on my Order and i why i have not received an e-mail regarding it. Thank you. Hope to hear back from you

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Customer service issue
Reported by GetHuman1634301
Nov 27th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 853 others
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GetHuman1634301 started working on this issue
Nov 27th, 2018 2:35am