My sister and I bought tickets to see our Dad (who is in Hospice he's ** and dieing)Mic...

GetHuman-teews's customer service issue with Frontier Airlines from October 2018

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The issue in GetHuman-teews's own words
My sister and I bought tickets to see our Dad (who is in Hospice he's ** and dieing)Michigan Sept ** ****. My sister did the booking and has never given my receipt or the confirmation email info of my transaction.I had tocancel my flight and paid the number I was given to get my confirmation number and by then had to cancel the flight! I have an email sent to me after the flight departure which was Oct * ****, email Oct * **** saying my ** day trip was changed to Oct ** -** stupid fpr flights with * hour layover to and * hour layover back! I didnt change it but did have to cancel at $*.** for conf number and $**.** cancel and still have no reciept, no email and no information on purchase or ticket status or who's doing what not to mention missing seeing my Dad who's dieing. I have lung disease and Multiple SDclerosis am ** years old low income and this is not right. I'd at least appreciate my receipts and info on my tickets. Am unable to reach my sister.Booking number: ******* ONT to Grr **:** am Oct., ** ****, Teresa Sweet *****@***.com Tel: ***-***-****. Thank you
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Frontier Airlines

Customer service issue
Reported by GetHuman-teews
Oct 18th, 2018 - a mon ago
I have an issue with Frontier Airlines too
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Seen by 2 customers so far
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GetHuman-teews started working on this issue
Oct 18th 11:18pm