My daughter, infant grandson and I recently were to have a flight out of Raleigh Durha...

GetHuman-clmauldi's customer service issue with Frontier Airlines from August 2018

Help with my Frontier Airlines issue
The issue in GetHuman-clmauldi's own words
My daughter, infant grandson and I recently were to have a flight out of Raleigh Durham to Syracuse. When we arrived at the airport there were at least ** people in line and one person checking them in! By the time we got to the counter the agent took our bags, checked them, then said there is no way you are going to make this flight! Which we did not. Our bags were gone, *I had to pay $*** to rent a car to drive back to Myrtle Beach and impose on my relatives for two more days until we could get another flight home. We also had to go to Walmart and spend money to buy clothes for the baby... it was a major inconvenience. *My daughter and I both complained to Frontier separately, she was offered a full refund and a $** voucher, I was offered a generic response telling me my issue does not qualify for a refund. I am very upset about this I incurred a lot of expense because of your lack of staffing. I'm only asking for the price of my airline ticket back, as it was not my fault we missed that flight. Thank you.
GetHuman-clmauldi did not yet indicate what Frontier Airlines should do to make this right.
I have an issue with Frontier Airlines too
How GetHuman-clmauldi fixed the problem
I complained on
Please help with my Frontier Airlines issue
Do you have a customer issue as well?
We can help you get Frontier Airlines's attention and get better help faster. Tap below to get started.
Having Frontier Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Frontier Airlines

Customer service issue
Reported by GetHuman-clmauldi
Aug 16th, 2018 - a yr ago
I have an issue with Frontier Airlines too
Fixed
Seen by 9 customers so far
Similar issue to 1757 others
0 customers following this
Items needed
Name on ticket
Booking reference
Billing address
Email address on the account
Phone number on the account
Timeline
GetHuman-clmauldi started working on this issue
Aug 16th, 2018 2:52am
GetHuman-clmauldi indicated the issue is not fixed yet.
Aug 18th, 2018 1:53pm
GetHuman-clmauldi indicated the issue is not fixed yet.
Aug 18th, 2018 1:55pm
GetHuman-clmauldi indicated the issue is not fixed yet.
Aug 18th, 2018 1:55pm
GetHuman-clmauldi indicated the issue is not fixed yet.
Aug 18th, 2018 1:56pm
GetHuman-clmauldi confirmed the issue is fixed. Hooray!
Aug 19th, 2018 5:36pm
GetHuman-clmauldi confirmed the issue is fixed. Hooray!
Aug 19th, 2018 5:36pm
GetHuman-clmauldi confirmed the issue is fixed. Hooray!
Aug 19th, 2018 5:37pm