I was flying from Calgary Canada to Denver USA. The lady who checked my luggage demande...
GetHuman972380's customer service issue with Frontier Airlines from August 2018
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The issue in GetHuman972380's own words
I was flying from Calgary Canada to Denver USA. The lady who checked my luggage demanded I take $**** camping supplies out of my luggage. She claimed the people down stairs will remove it without my knowledge and make her walk down stair. She stated “I hate to walk.” After confiscating my camping equipment she explained she would fed ex it to my house. She asked for our names,address,phone numbers, and email addresses. After seeing my equipment sit on a counter for an hour I asked her to give me the supplies. She refused. She stared she us to take them “downstairs” and fed ex them herself. * days have passed and no fed ex. When I emailed her about it she claimed she is having a hard time mailing my items. She will not respond to any of my calls or emails. I am disgusted. That day there were several camping bags and gear and No one else who had camping equipment had problems checking bags. I demand my camping equipment or I want reimbursed for my illegally confiscated items. I have flown over a dozen times with the same equipment and never had these issues. **I have attempted to call frontier airlines several times only to wait over an hour for help
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