I ordered a pretty large order and I received someone elses order. I called and was tol...

GetHuman-larosln's Product Issues with Forever21.com from July 2020

Help with my Forever21.com issue
First: share to improve GetHuman-larosln's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-larosln may need:
Name, Email address, Order number, Phone number, and Shipping address
The issue in GetHuman-larosln's own words
I ordered a pretty large order and I received someone elses order. I called and was told I would get an email with a shipping address to send this other persons order back and once I did that I would get a refund. I really did want my order Ive been waiting a while and spent a lot of money. I was told I would have to go back on the website and see if the stuff I ordered is still available. Of course a lot of the stuff is not being as its been a while. I tried reaching someone to solve this issue and finally did but never got the email.

GetHuman-larosln did not yet indicate what Forever21.com should do to make this right.

How GetHuman-larosln fixed the problem

We are waiting for GetHuman-larosln to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Forever21.com customer problems.
How Do I Cancel My Forever21 Order?How Do I Track My Forever 21 Order?How Do I Return an Order to Forever21?How Do I Cancel an Order on Forever 21?
Do you have a customer issue as well?
We can help you get Forever21.com's attention and get better help faster. Tap below to get started.
Having Forever21.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Forever21.com

Product Issues
Reported by GetHuman-larosln
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 741 others
0 customers following this

Timeline

GetHuman-larosln started working on this issue
Jul 13th 7:21pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians