I read that orders are usually shipped within ** hours of an order but I placed my orde...

GetHuman-hausermo's customer service issue with Forever21.com from December 2018

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The issue in GetHuman-hausermo's own words
I read that orders are usually shipped within ** hours of an order but I placed my order on Monday December *, and it is now Thursday December * and I haven't received any more information on my order. While I don't mind waiting, I set the shipping address to my college because I thought it would get here in time. However, I go home for the holidays on the **th of December and don't want my order to be sent to my college address anymore. Can I change the shipping address since the order has not been processed or shipped yet?
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Customer service issue
Reported by GetHuman-hausermo
Dec 6th, 2018 - 6 mons ago
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GetHuman-hausermo started working on this issue
Dec 6th, 2018 6:09pm