Before contacting them, items GetHuman-hausermo may need:
Name, Email address, Order number, Phone number, and Shipping address
The issue in GetHuman-hausermo's own words
I read that orders are usually shipped within ** hours of an order but I placed my order on Monday December *, and it is now Thursday December * and I haven't received any more information on my order. While I don't mind waiting, I set the shipping address to my college because I thought it would get here in time. However, I go home for the holidays on the **th of December and don't want my order to be sent to my college address anymore. Can I change the shipping address since the order has not been processed or shipped yet?
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