my order has been returned due to a change of address and i wasn't there to pick it up...

GetHuman-akole's customer service issue with Forever21.com from August 2018

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The issue in GetHuman-akole's own words
my order has been returned due to a change of address and i wasn't there to pick it up. will i get a full refund or is it possible for you guys to mail it to my new address?
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Forever21.com

Customer service issue
Reported by GetHuman-akole
Aug 21st, 2018 - a mon ago
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GetHuman-akole started working on this issue
Aug 21st 11:15pm