Finally I got my levis jeans original from flipkart. It took ** days to reach me. It all started when I ordered levis jeans on **th October but on **st October I got different brand used jeans. Then on the same date I complained about it on the call centre and posted on this site. Call centre men told me to wait for the replacement date which was *th October. I waited for it to be replaced, but nobody came although they keep on sending me tracking updates. In the delivery message they provided me Ekart delivery man no., but no one responded when I called him. So later on that day replacement cancelled. Then I again requested them to replace the order. And the order was again on replacement and this time I was continuously in contact with the flipkart team. They always try to calm the situation and were supportive. And finally on *th November , the day before the actual given time I received my order the original one. They picked up that fake one. And the problem is solved now. But it's seems risky buying online. It was my first time getting into the product replacement thing. As I have ordered so many goods from all these on line shops and never encountered such problem. Though flipkart resolved the issue but in second attempt with so many phone calls and arguments.

GetHuman3847680's Problem With an Order issue with FlipKart from October 2019

Help with my FlipKart issue
First: share to improve GetHuman3847680's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3847680 may need:
Name on the account, Address on the account, Email address on the account, and Order number
The issue in GetHuman3847680's own words
I ordered levis jeans from flipkart and opened the package in front of delivery boy and found other brand cheap quality jeans in it without any tag on it. *I told that delivery boy to return it ,but he told me to return it by app and also said that the product was heavy when I give it to you. *Now I think I have lost my **** rs without getting my product.

GetHuman3847680 did not yet indicate what FlipKart should do to make this right.

How GetHuman3847680 fixed the problem

We are waiting for GetHuman3847680 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common FlipKart customer problems.
How Can I Return My Order on Flipkart?How do I return my order to Flipkart?How do I track my Flipkart order?How can I exchange my order on Flipkart?How do I cancel my order on Flipkart?
Do you have a customer issue as well?
We can help you get FlipKart's attention and get better help faster. Tap below to get started.
Having FlipKart issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Problem With an Order issue
Reported by GetHuman3847680
Oct 29th, 2019 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 65744 others
0 customers following this


GetHuman3847680 started working on this issue
Oct 29th, 2019 1:53pm
GetHuman3847680 indicated the issue is not fixed yet.
Oct 30th, 2019 2:22am