How do I get FlipKart to refund a charge?

Introduction

Are you planning to return or cancel an order from Flipkart and request a refund? If your order hasn't been shipped yet, you may still be able to cancel it and receive a full refund. However, not all products are eligible for returns or refunds, so it's always a good idea to review the product's return policy before placing your order if you think you might need to return it later. Planning to return an item and get a refund? Continue reading for step-by-step instructions on how to request a refund from Flipkart.

Sign in to Your Account and Go to Orders

Type in your mobile number or email address and click Request OTP to sign in to your account.

Click Orders and Tap on the Order You Wish to Cancel

Click Cancel Order

You may still be able to cancel your order if it hasn't been picked up by the delivery partner or accepted by the seller. If the Cancel option appears on the order details page, it usually means that your order is still eligible for cancellation. To cancel your order, click Cancel and follow the on-screen instructions.

Check the Confirmation

After canceling your order, check its status again to confirm that the cancellation was successful. The order status should show Cancelled. You can also check the refund status by signing in to your account. In some cases, the refund may be processed immediately. If it shows the amount has been reversed, expect to receive the amount within a few days. Do note it may take some time for the funds to appear in your account.

If your order is canceled by Flipkart or the seller, you're generally entitled to a full refund. If you receive a damaged or defective item, you may also be eligible to return it within the applicable return window and receive a refund. If your order has already been delivered, proceed to the next step for instructions on how to request a refund for the delivered item.

Select the Order You Wish to Return and Click Return

If your item is still eligible for a return, sign back in to your account and go back to your orders. Then, click on the item you wish to return and click Return.

Select Reason for Return

Choose the best reason for returning an item and click Continue.

Choose Refund and Click Continue.

If you'd like to receive a refund, select Refund as your preferred resolution. Depending on the product and its return policy, you may also see other options, such as Replacement or Exchange. Once you've selected Refund, click Continue and follow the on-screen instructions to submit your request.

After submitting your request, you can check the status of your refund by signing in to your Flipkart account. Please keep in mind that you may need to return the item and complete the return process before your refund is issued.

Conclusion

Were you able to request a refund from Flipkart? Flipkart offers different refund methods depending on your original payment method. If you paid with cash, your refund may be issued to your bank account, as a Flipkart Gift Card, or to your Flipkart UPI account. If you paid online, your refund is credited back to your original payment method, although some refunds may be issued as a Flipkart Gift Card. Do you have additional questions about requesting a refund from Flipkart? Contact Customer Support today.