How do I track my FlipKart order?

Introduction

Did you purchase a mobile phone, appliance, or another item from Flipkart? The estimated delivery time depends on the seller, your delivery location, and the product's availability. Sellers ship orders before the estimated delivery date to help ensure they arrive at your preferred location on time. You can pay for your order online, and some locations may also be eligible for cash on delivery. Please note that Flipkart currently delivers only locally or within India. If you've recently placed an order, continue reading for step-by-step instructions on how to track your Flipkart order.

Visit the Track Your Shipment Page

To track your parcel, enter your tracking ID and email ID. Then, click Show Details.

Check the Order Details

On this page, you'll find specific details about your order, including when it was placed, whether it has been shipped, whether it is out for delivery, and whether it has already been delivered.

You may also have the option to change your delivery date. If you won't be home on the scheduled delivery date, click Change Date and follow the on-screen instructions to select a new delivery date.

Sellers usually ship the items 1-2 business days before the estimated delivery date, ensuring the product arrives on time. If, after tracking the order, you notice that the delivery date is close yet the product hasn't been shipped, contact Flipkart Customer Support. They can review your order status and help resolve any delivery issues.

If you see an issue with the order, proceed to the next step.

Click Need Help?

If you notice an issue with your order, click Need Help? and follow the on-screen instructions. Depending on the issue and your order's status, you may also have the option to cancel the order, especially if it hasn't been shipped yet. If you decide to cancel, click Cancel and follow the prompts to complete the cancellation.

Did your tracking details indicate that the delivery was unsuccessful? Continue to the next step to learn what to do next.

Check the Next Delivery Schedule

If you miss a delivery attempt, make sure you're available on the next scheduled delivery date. This may be on the next business day. You can view the updated delivery date in your order's tracking details. You can also click See All Updates to view additional information about your shipment.

Flipkart's delivery carrier will attempt to deliver your order again, and you may receive an SMS with the updated delivery schedule. Please note that Flipkart may cancel the order after three unsuccessful deliveries.

If your order is marked as Delivered but you haven't received it, first check with your household members or your neighbors, as they may have accepted the package on your behalf. You may also want to wait until the end of the day, as the delivery status may have been updated before the package actually arrived. If you still can't locate your item, contact Flipkart Customer Support as soon as possible for assistance.

Conclusion

Were you able to track your Flipkart order? If you don't have your tracking ID, the easiest way to track your order is by signing in to your account. Just make sure you have access to the email address or mobile number associated with your account so you can receive the one-time password required to sign in. Once you're logged in, go to My Orders and select the order you want to track to view its latest status. Do you have any further questions about tracking your Flipkart order? Contact Support today.