How do I recover my FlipKart account?

Introduction

Losing access to your Flipkart account is frustrating, especially if you're waiting for an order or want to place one. Fortunately, the Indian e-commerce giant makes it easy for users to regain access to their account.

The process is slightly different depending on the reason you're locked out of your Flipkart account. So, whether you've forgotten your password, no longer have access to the mobile or email associated with your account, or your account has been blocked, follow our guide to recover your Flipkart account.

Open the Flipkart homepage

If you've forgotten your password, recovering your Flipkart account is easy.

Open a new browser window and type www.flipkart.com into the address bar. Hit the Return key.

Navigate to the login page

You are now on the Flipkart homepage. Arriving here may bring up a pop-up window where you can enter your login details. If so, move on to the next step.

If not, you will need to navigate to the login page. Click Login, which you'll find in the top right of the screen.

Enter your mobile number or email address

If this is your first time logging in to your account, enter the email address or phone number associated with your Flipkart account in the relevant field. Click Request OTP to receive an email or SMS with a one-time passcode.

If you've previously signed in, select Forgot? to open a new popup. Again, enter your email or mobile number and click Request OTP.

Check your inbox

Check your email or SMS inbox for a message froom Flipkart. If you haven't received anything in your inbox, check the spam or junk folder.

Enter the OTP

Open the message and enter the one-time passcode in the relevant field. Click Submit.

Create a new password

Follow the instructions to create a new password. Use a combination of numbers, symbols, and upper- and lowercase letters for added security. And remember to note down the new password and keep it somewhere safe so you don't forget it in the future!

You should now have full access to your Flipkart account.

Reactivating your deactivated Flipkart account

Customers who have previously deactivated their Flipkart account can quickly reactivate it.

Navigate to the login page and use your mobile number or email and your password to sign in again. Alternatively, follow the steps above to log in using a one-time passcode.

Contact Flipkart customer service

If you no longer have access to the email address or mobile number associated with your Flipkart account, you'll need to contact customer service for assistance. You may be required to confirm your identity by providing account details, such as recent orders, your delivery address, or payment info.

You should also email or call the Flipkart support team if you receive a message that your account has been blocked.

Conclusion

If you've forgotten your Flipkart password, the company makes it easy to recover your account. Simply head to the website, enter your email address or mobile number, and request an OTP. It's a similar process to recover a previously deactivated account.

When you are locked out of your account due to being blocked or no longer having access to your original email or mobile number, call or email the Flipkart customer support team for assistance. Be prepared to confirm your identity to regain full access to your account.