I have had this fitbit charge * since May and it no longer responds to touch to view th...

GetHuman5445515's Repairs issue with Fitbit from November 2020

Help with my Fitbit issue
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Depending on the type of damage to set up a repair you will need to call in.
The issue in GetHuman5445515's own words
I have had this fitbit charge * since May and it no longer responds to touch to view the screen or to tilt . It has never been very responsive to that since I had it but for the past two weeks will only light up if the button is pushed. I have waited to see if it was just a blip but I am now sure that there is a fault.*My children bought this for me as a birthday gift and I think they purchased it via Amazon. I await your reply.

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Fitbit

Repairs issue
Reported by GetHuman5445515
Nov 9th, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 3803 others
0 customers following this

Timeline

GetHuman5445515 started working on this issue
Nov 9th, 2020 10:22am