I want to add a second device without it switching and kicking the other fitbit out.

GetHuman4879418's customer service issue with Fitbit from May 2020

Help with my Fitbit issue
The issue in GetHuman4879418's own words
The problem: I want to add a second device without it switching and kicking the other fitbit out.

GetHuman4879418 did not yet indicate what Fitbit should do to make this right.

How GetHuman4879418 fixed the problem
Set up a second email and account etc. I was not able to just switch back and forth because it was the same fitbit just a newer version IE: Charge * and Charge *.*So I just sign out of FB and resign in using second email .....
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Fitbit customer problems.
How Do I File a Warranty Claim for My Fitbit Device?How Do I Do If I'm Having Problems with My Fitbit App?How do I get device support from Fitbit?Can my Fitbit be repaired?
Do you have a customer issue as well?
We can help you get Fitbit's attention and get better help faster. Tap below to get started.
Having Fitbit issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4879418
May 28th, 2020 - 5 months ago
GetHuman4879418 shared how to fix
Seen by 4 customers so far
Similar issue to 3249 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account


GetHuman4879418 started working on this issue
May 28th 3:12am
GetHuman4879418 confirmed the issue is fixed. Hooray!
May 30th 2:22pm

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians