I want to add a second device without it switching and kicking the other fitbit out.

GetHuman4879418's customer service issue with Fitbit from May 2020

Help with my Fitbit issue
The issue in GetHuman4879418's own words
The problem: I want to add a second device without it switching and kicking the other fitbit out.

GetHuman4879418 did not yet indicate what Fitbit should do to make this right.

How GetHuman4879418 fixed the problem
Set up a second email and account etc. I was not able to just switch back and forth because it was the same fitbit just a newer version IE: Charge * and Charge *.*So I just sign out of FB and resign in using second email .....
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How Do I File a Warranty Claim for My Fitbit Device?How Do I Do If I'm Having Problems with My Fitbit App?How do I get device support from Fitbit?Can my Fitbit be repaired?
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Fitbit

Customer service issue
Reported by GetHuman4879418
May 28th, 2020 - 5 months ago
Fixed
GetHuman4879418 shared how to fix
Seen by 4 customers so far
Similar issue to 3249 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account

Timeline

GetHuman4879418 started working on this issue
May 28th 3:12am
GetHuman4879418 confirmed the issue is fixed. Hooray!
May 30th 2:22pm

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