Pls delete my email address because *I have purchased new fitbit but when *I log in th...

GetHuman-ikonelec's customer service issue with Fitbit from December 2019

Help with my Fitbit issue
The issue in GetHuman-ikonelec's own words
Pls delete my email address because *I have purchased new fitbit but when *I log in they u r email already use so pls delete my account then I will start*My new versa fitbit I shall be thankful to you my email address is as under* I*****@***.com

GetHuman-ikonelec did not yet indicate what Fitbit should do to make this right.

How GetHuman-ikonelec fixed the problem
First my fitbit versa is not show display when I turn around my arm*I do factory reset my versa watch*Then delete my app from my mobile put new app and start my watch and app when I opened and fill my g mail account they told u r account all ready in use other fitbit versa account
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Fitbit

Customer service issue
Reported by GetHuman-ikonelec
Dec 5th, 2019 - a year ago
Fixed
GetHuman-ikonelec shared how to fix
Seen by 25 customers so far
Similar issue to 3631 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account

Timeline

GetHuman-ikonelec started working on this issue
Dec 5th, 2019 5:48pm
GetHuman-ikonelec confirmed the issue is fixed. Hooray!
Dec 7th, 2019 1:42am
GetHuman-ikonelec confirmed the issue is fixed. Hooray!
Dec 7th, 2019 1:47am