The screen cracked on my fitbit versa. The versa worked for a while with the screen da...

GetHuman3704881's Repairs issue with Fitbit from October 2019

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Top Tip from another customer
Depending on the type of damage to set up a repair you will need to call in.
The issue in GetHuman3704881's own words
The screen cracked on my fitbit versa. The versa worked for a while with the screen damage. The battery life was poor until the versa screen stopped working completely.**I am part of a wellness program at Fox Metro Reclamation District in Oswego, IL. We have purchased around ** fitbits in the last two years. When the problem arose with my fitbit, I informed Dan Rivera, software technician, who is implementing the program. He advised me to contact customer support for a replacement.

GetHuman3704881 did not yet indicate what Fitbit should do to make this right.

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How Do I File a Warranty Claim for My Fitbit Device?How Do I Do If I'm Having Problems with My Fitbit App?How do I get device support from Fitbit?Can my Fitbit be repaired?
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Fitbit

Repairs issue
Reported by GetHuman3704881
Oct 4th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 9085 others
0 customers following this

Timeline

GetHuman3704881 started working on this issue
Oct 4th, 2019 6:39pm