My Fitbit is no longer registering my heart rate

GetHuman3558367's customer service issue with Fitbit from September 2019

Help with my Fitbit issue
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The issue in GetHuman3558367's own words
The problem: My Fitbit is no longer registering my heart rate

GetHuman3558367 did not yet indicate what Fitbit should do to make this right.

How GetHuman3558367 fixed the problem

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Fitbit

Customer service issue
Reported by GetHuman3558367
Sep 9th, 2019 - 2 years ago
Not resolved
Seen by 34 customers so far
Similar issue to 8226 others
0 customers following this

Timeline

GetHuman3558367 started working on this issue
Sep 9th, 2019 2:18pm
GetHuman3558367 indicated the issue is not fixed yet.
Sep 11th, 2019 6:24pm
GetHuman3558367 indicated the issue is not fixed yet.
Sep 12th, 2019 2:26pm