I want to get enuf people to join me in closing the Company Fitbit, I purchased a FITBI...

GetHuman3121019's customer service issue with Fitbit from June 2019

Help with my Fitbit issue
The issue in GetHuman3121019's own words
I want to get enuf people to join me in closing the Company Fitbit, I purchased a FITBIT On The Show Deals & Steals which I never got to wear as they were defected. got a screaming mimi at Fitbit customer service that I had to hang up b* I went deaf. Sorry to say another customer service person did not speak English i just ended the call. James Park the President of Fitbit should be very ashamed of himself for not owing up.He used Steals & Deals On nbc to get rid of the defectives Fitbits.He should be arrested not nice using a legit way to get rid of his Junk,James U will be caught crooks like you usually are.is this what they teach in Korea, Hopefully u have to return money that people spent On your piece of JUNK

GetHuman3121019 did not yet indicate what Fitbit should do to make this right.

How GetHuman3121019 fixed the problem
To be honest I haven't called them What I did I sent notes to the President James Parks. but i learned he didn't received them*THE EMAIL ADDRESS WERE NOT GOOD.ITS NOT WORTH MY TIME & EFFORT TO HAVE TO ARGUE WITH PEOPLE WHO ARE NOT GOINGI TO DO ANYTHING ABOUT THE PROBLEM. I DID LET STEALS & DEALS FROM WHOM I PURCHASE THE FIBIT FROM KNOW THAT THEFITBIT MOST OF THEM WERE DEFECTIVE ,HAVE NOT HEARD FROM THEM.THE FITBIT COMPANY WHO I'M SURE DENY IF THEY ARE LEGIT LET THEM DO THE RIGHT THING SEND WORKING FITBITS TO THE PEOPLE WHO GOT THE ONES FROM STEALS & DEALS. MAYNE THE PEOPLE WHO GOT THE DEFECTIVE ONES CALL &COMPLAIN TO STEALS & DEALS R THEY GOING T DO ANYTHING ABOUT THIS??? FITBIT KNOWING THIS SHOULD *. SEND A WORKING FITBIT *.SEND A REFUND TO THE PEOPLE WHO RECEIVED A DEFECTIVE *& HAVE THEM SEND BACK THE FITBITS .MR PARKS DO THE RIGHT THING U WILL SLEEP BETTER AT NITE. PS: SHAME On YOU WAKE UP & CORRECT THE PROBLEM. REMEMBER THE WORD PS: MAYBE CALLING STEALS & DEALS THEY GOT SCREWED ALSO. UNLESS MOST OFTHE PEOPLEGET INVOLED NOTHING WILL BE DONE, I WOULD APPRECIATE WHO I MAYCALL TO REPORT THIS, FITBIT KNEW THAT THE ONES THEY WERE SENDING TO PEOPLE WHO GOT * OR MAYBE MORE AS GIFTS WERE DEFECTIVE. SHAME SHAME On FITBIT EXCUSE ANY ERROR I MAY HAVE MADE THANK YOU MARIE
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How Do I File a Warranty Claim for My Fitbit Device?How Do I Do If I'm Having Problems with My Fitbit App?How do I get device support from Fitbit?Can my Fitbit be repaired?
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Fitbit

Customer service issue
Reported by GetHuman3121019
Jun 22nd, 2019 - a year ago
Fixed
GetHuman3121019 shared how to fix
Seen by 11 customers so far
Similar issue to 6479 others
0 customers following this
Items needed
Order number
Name on account
Email address on account
Billing address
Phone number on account

Timeline

GetHuman3121019 started working on this issue
Jun 22nd, 2019 4:12pm
GetHuman3121019 confirmed the issue is fixed. Hooray!
Jun 26th, 2019 6:20pm
GetHuman3121019 indicated the issue is not fixed yet.
Jun 26th, 2019 6:21pm
GetHuman3121019 confirmed the issue is fixed. Hooray!
Jun 26th, 2019 7:35pm

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