When I tried connecting it to my iPhone, it would only show me my steps for the day & n...

GetHuman2887658's customer service issue with Fitbit from May 2019

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The issue in GetHuman2887658's own words
When I tried connecting it to my iPhone, it would only show me my steps for the day & not the previous days that I've tried to sync (and no other information - active minutes, calories, etc.). Then I deleted the Fitbit from my phone and deleted the app. Then redownloaded it and when I tried to set up the Fitbit again, it wouldn't connect to set up at all. **Can you please help me to solve the problem?
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Fitbit

Customer service issue
Reported by GetHuman2887658
May 8th, 2019 - 2 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 3 customers so far
Similar issue to 5484 others
0 customers following this
Timeline
GetHuman2887658 started working on this issue
May 8th 5:41pm
GetHuman2887658 indicated the issue is not fixed yet.
May 8th 10:30pm