Hi ,my ** year old daughter bought a *** euro fitbit and it didn't work the lady from f...

GetHuman-mryangan's customer service issue with Fitbit from January 2019

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The issue in GetHuman-mryangan's own words
Hi ,my ** year old daughter bought a *** euro fitbit and it didn't work the lady from fitbit support ordered another one and rang the support team because it wouldn't work for us only to be told yet again it was faulty.This was a fitbit that my daughter bought with her confirmation money(fitbit charge *).She is so upset and really it's beyond belief that the second one wouldn't work,my daughter suffers from depression so I am really worried about her.I have a family member who is a solicitor and wants to take this further,if I get no proper response I will be handing a case against you.Mary Gannon.
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Fitbit

Customer service issue
Reported by GetHuman-mryangan
Jan 16th, 2019 - 9 mons ago
I have an issue with Fitbit too
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GetHuman-mryangan started working on this issue
Jan 16th 11:29am