I have been using my FitBit as well as its charger for about ** months now, and for som...

GetHuman-nhnwong's customer service issue with Fitbit from November 2018

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The issue in GetHuman-nhnwong's own words
I have been using my FitBit as well as its charger for about ** months now, and for some reason, the charger has stopped working. I know the charger is the problem because I tried charging the FitBit with a friend's charger and it worked fine. I think the problem is that the connection or the charger is loose, and so the FitBit isn't recognizing the charger and the charger isn't gripping on in the right parts. I would like to be sent a new charger from FitBit.
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Fitbit

Customer service issue
Reported by GetHuman-nhnwong
Nov 2nd, 2018 - a mon ago
I have an issue with Fitbit too
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Seen by 4 customers so far
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GetHuman-nhnwong started working on this issue
Nov 2nd 2:35am