Fitbit Alta Hr band broke on one side. The class that holds it to the tracker. I’d like...

GetHuman1332877's customer service issue with Fitbit from October 2018

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The issue in GetHuman1332877's own words
Fitbit Alta Hr band broke on one side. The class that holds it to the tracker. I’d like to receive a new band.
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Fitbit

Customer service issue
Reported by GetHuman1332877
Oct 12th, 2018 - 2 mons ago
I have an issue with Fitbit too
Not resolved
Seen by 3 customers so far
Similar issue to 1365 others
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Timeline
GetHuman1332877 started working on this issue
Oct 12th 4:02pm