Hello,*My name is Susan Hink. I currently own a fitbit charge *. I have had it since...

GetHuman-shinxste's customer service issue with Fitbit from October 2018

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The issue in GetHuman-shinxste's own words
Hello,*My name is Susan Hink. I currently own a fitbit charge *. I have had it since December ****. I have loved having the fitbit, the only problem is that it appears to be burning my skin right under the battery. I took it off for a month and put it back on and in less than ** minutes it happened again. i'm not sure what you can do, but I have read about it happening to other people. I love the fitbit and all of its functions, but can't have the battery burning my arm. what do you suggest? I feel that it is something to do with the battery.*Sincerely,*Susan HInk****-***-****
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Fitbit

Customer service issue
Reported by GetHuman-shinxste
Oct 11th, 2018 - a mon ago
I have an issue with Fitbit too
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GetHuman-shinxste started working on this issue
Oct 11th 6:51pm