It is unreal in this day and age that customer service can not transfer you to the comp...

GetHuman971701's customer service issue with Fitbit from August 2018

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Help with my Fitbit issue
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The issue in GetHuman971701's own words
It is unreal in this day and age that customer service can not transfer you to the complaint dept. My fitbit is now out of warranty and suddlenly one side of the band started to fall off on its own and they told me to buy a new one. Sorry I can not afford to buy on at this point but need to use my fitbit to monitor my heart rate because I had a heart transplant in ****. Is there anyway to just fix the one I have??
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Fitbit

Customer service issue
Reported by GetHuman971701
Aug 9th, 2018 - a yr ago
I have an issue with Fitbit too
Fixed
Seen by 5 customers so far
Similar issue to 772 others
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Timeline
GetHuman971701 started working on this issue
Aug 9th, 2018 5:11pm
GetHuman971701 indicated the issue is not fixed yet.
Aug 9th, 2018 6:20pm
GetHuman971701 indicated the issue is not fixed yet.
Aug 9th, 2018 10:24pm
GetHuman971701 indicated the issue is not fixed yet.
Aug 11th, 2018 12:58am