My husband purchased an Alta HR fitbit with the rose gold finish and pink wristband as...
GetHuman-cfeheley's customer service issue with Fitbit from August 2018
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The issue in GetHuman-cfeheley's own words
My husband purchased an Alta HR fitbit with the rose gold finish and pink wristband as a gift for me late December **** at an Indigo store in Calgary, AB, Canada. The wristband no longer stays put on one side of the watch and it falls off my wrist. I have purchased a fitbit accessary band, but really liked the pink silicone band. Please advise as to what my course of action may be, and how I may obtain a pink silicone band. The unit itself works very well.
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